TERMS AND CONDITIONS
-
If you decide to make a booking with us we require a £50 deposit which secures your function date and is refundable in full after your event upon safe return of all of our catering platters and equipment. Any item which is broken or missing will be charged for at cost. The only exception to this is if due to location of venue, we decide to serve food on disposable platters in which case a non refundable deposit of £25 is required to secure your date, This will be taken off the balance to pay.
-
The balance of money is due in full prior to the date of your event but no less than 14 days before.
-
We offer a payment plan which enables you to spread the cost of your catering. This is dealt with on an individual basis and an agreed amount can be paid to us monthly according to your requirements. The money is paid into a secure account and a log will be kept and receipts issued.
-
If you have to cancel your event for any reason, the non refundable deposit of £25 is forfeited but we will only charge any further amounts if the cancellation is less than 14 days before the event. This will be 50% of the total balance. If we have to cancel for any reason any money paid after the deposit will be refunded in full.
-
Any dietary needs should be notified in advance so that we can cater for them accordingly. We aim to meet any dietary requirements but please note that food is prepared in a kitchen that uses all allergens.
-
On signing these terms and conditions you agree that to meet food hygiene requirements, buffet food should not be consumed if it has been left out of refrigeration for more than 4 hours and should be disposed of accordingly.
-
If non disposable catering platters etc are used we aim to collect these after your event at a mutually convenient time to be discussed with yourselves.
